Shipping policy

1.-Shipping and delivery options:

Domestic shipping:

Standard(5-8 Business days);$8

Express(3 Business days):$25

2.-Processing time:

Ordes are processed within business day(s) excluding weekend and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be send to the costumer.

3.-Cancellations:

After an order is submitted, processing begins and the order cannot be canceled. If there is questions about cancelling an order, please contact us.

4.-Returns:

All sales are final, and returns are not accepted.

5.-Delayed orders:

In case of delayed processing , customers will have the option to cancel their order for full refund. Shipping provider delays do not fall under the seller's liability. For delayed orders, please first contact the shipping carrier for the item's status.

6.-Damaged Orders:

Soaps & Candles by Aris is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged . reach out to us so that we may assist you in filing a claim with the shipping provider.

7.-Shipping restrictions:

Orders cannot be shipped to Alaska and Hawaii

The TSA (Transportation Security Administration) has retrictions on what items can be shipped through air transportation in the US. As such, any unauthorized items for air shipment may require a different shipping method.

8.-Contact:

For questions about this shipping policy, contact: arisvirginia8@gmail.com